When an order ships
Ready-to-ship, pre-order and made-to-order pieces follow different timelines. The product page and order confirmation identify the applicable status. Carrier tracking is sent when the parcel leaves our care.
CARE
Delivery methods, timing and international order information.
Ready-to-ship, pre-order and made-to-order pieces follow different timelines. The product page and order confirmation identify the applicable status. Carrier tracking is sent when the parcel leaves our care.
Available methods and rates appear at checkout based on the products and destination. Oversized or project orders may require a separate delivery quote.
Review the address before submitting the order. Contact us immediately if a correction is needed; changes cannot be guaranteed after fulfillment begins.
International availability varies by product and destination. Enter the delivery address at checkout to view currently available methods, or contact Concierge before ordering.
International customers are responsible for import duties, taxes, customs charges and brokerage fees imposed by the destination country. These charges are separate from product and shipping costs unless they are expressly collected at checkout.
Oversized, made-to-order or material-specific products may require a separate quote or may not be available in every market.
ASSISTANCE
For destination-specific questions, contact orders@fynchie.com with the item and delivery country.
ORDER ASSISTANCE
Contact orders@fynchie.com with the product or order number and destination.